If your order is on next day delivery it will be shipped out same day if ordered before the cut off time for delivery the next working day. (listed on each item and it will be delivered the next working day (Monday – Friday) between 8am - 6pm.

If your product requires a booking in date we will call you within 48 hours of the order being placed (mon-fri) to book a delivery date in. 

Any orders placed after the cut off will be dispatched the next working day.

If you need to have a specific delivery date please put the date in your note when ordering.

We send shipping conformation with tracking (where possible) and a full VAT invoice once your order has been dispatched to the email address you provide us.  

Our office & phones hours are Monday – Friday 9am – 5pm. Emails are manned 24/7.

Free Delivery is to UK Mainland. (Isle of Wight, Northern Island, Isle of Man, etc please contact us for a shipping price)

Returns will only be accepted on this item if returned within 14 days of delivery, the chair must be in the box as received in original packaging.

The cost of the return is 30% of the item value (UK MAINLAND ONLY), This includes us arranging a courier to collect.

This will be deducted from your refund. You will also forfeit any additional delivery fees you have paid, i.e next day or fully built fees for chairs, this will also be taken off your refund. 

For furniture, once the item has been assembled it cannot be returned 

The item will be inspected on return and any damages will incur charges, we will contact you if any issues are found.